Claims
Claims Help
Make it safe. Then report the claim to your insurer.
Safety comes before any insurance step. Once safe, prevent more damage and keep receipts.
Your insurer opens and handles the claim. Find it below. A message to PIS does not open a claim.
Report a claim
Insurer claim reporting routes
Use the company named on your declarations page. It can differ from the program name you remember.
Citizens
Property claim reporting and resources.
Report to CitizensUniversal Property
Property claim reporting.
Report to UniversalHeritage
New and existing claim contacts.
Open claims centerSafePoint
Claim reporting and status.
Report to SafePointSlide
Online reporting and claim assistance.
Open claims centerRLI
Choose the route that matches your RLI policy.
Open RLI contactsAmwins
Reporting depends on the insurer and program.
Review claim guidanceNEXT Insurance
Business claims for policyholders and third parties.
Report to NEXTCheck the company name on your declarations page or ID card. Your policy documents also list the claims phone number.
Have ready
What the insurer will ask for
Follow the insurer’s instructions before throwing anything away or making permanent repairs.
- Policy number and the named insured.
- Date, time and place of the loss, and what happened.
- Photos or video of the damage, taken when safe.
- Receipts for emergency repairs or extra expenses.
- Police or fire report number, if there is one.
- After reporting, save the claim number and adjuster’s contact.
When to contact PIS
Not sure which insurer, or have a policy question?
We’ll help you find your insurer and policy details. The insurer decides the claim.